Multi-Channel Messaging Platform Tool | Cordial
CROSS-CHANNEL EXPERIENCES
Deliver A Personal, Unified Experience Across All Channels
Connect with your customers in more meaningful ways across email, SMS & mobile app. Use marketing automation and native multichannel messaging tools to tailor content to each person and channel at time of send.
Benefits
Engage with each customer at all the right moments.
Combine rich behavioral and customer data with complex business data to create revenue-driving messages, unique to each customer and channel. Cordial’s multi channel messaging platform increases customer engagement by sending personal messages via email, mobile push, in-app, and SMS—and use REST Channel to connect with other channels like call center and direct mail.
- For your marketing team Single source of truth for cross-channel marketing campaigns
- For your technology team Integrate once, activate all your data in each channel
- For your customers Personal, relevant, and intelligent messages at every touchpoint, not just one or two channels
Drive more revenue through better email
With consumers demanding relevant brand experiences, email has the opportunity to make a significant impact on the bottom line. Leverage customer and business data to personalize email content in real-time, trigger emails based on events and behaviors, and automate content optimization using machine learning.
SMS
Communicate time-sensitive info with SMS
With exceptionally high engagement, SMS messages are at the forefront of mobile marketing. Trigger timely SMS messages based on customer events or behaviors, connect SMS campaigns with other messaging channels, and engage your customers with targeted, valuable messages.
Mobile App Messaging
Boost engagement with push and in-app messages
Engage your mobile app users with data-driven push notifications and triggered in-app messages. As your customers interact with your mobile app, website, and point-of-sale systems, immediately activate this data to create relevant, timely, personal messaging to increase engagement and conversions in your mobile apps.
Web Forms
Convert web visitors into loyal customers with Web Forms
Deploy Cordial’s website acquisition campaigns to track anonymous visitors, acquire new customers, and engage each visitor with personal, relevant incentives that drive subscriber growth.
REST Channel
Send personalized messages to systems, too
REST Channel runs on Cordial’s REST API and can be triggered by any event and then, in turn, activate an action or set of actions. Cordial clients use REST Channel to trigger a personalized direct mail, update user profile information in a CMS, or send user information to a call center...the sky’s the limit!
Learn about the rest of Cordial's cross-channel marketing and data platform
Messaging Activation
Align your teams to develop reusable, scalable messaging workflows and create personalized messages in a single platform.
Cordial's Data Platform
Collect all of your customer and business data from anywhere in your tech stack, and activate it for immediate use in your messaging programs.