# How can we help?

## Overview

You can manage individual users and their level of system access in your Cordial account from the **Users** page. All account users should have their own login credentials and should be granted the appropriate level of access through assigned roles.

- [Learn more about user roles and permissions here](https://support.cordial.com/hc/en-us/articles/360048062092).

## Add a user

1. To add a new user, navigate to **Settings > Users**.

2. You'll see a list of existing users in your account. Click **Invite** to add a new user.

3. Provide the user's email address and choose one or more roles to grant the appropriate set of permissions.

4. An account invitation will be sent to the email address you provided, and the user's status will be set to **Invite pending**.

5. To activate their account, the user is asked to provide a username (the same email address) and create an account password.

6. After successfully activating the account, the user will be taken to the confirmation page. The user's status will change to **Active**.

## Manage users

With sufficient permissions, you can perform some, or all, of the user management functions shown below.

A user cannot update the roles of another user with higher level permissions than their own.

Hover the arrow next to the user name to see the available options:

- **Edit:** Update user's assigned roles.
- **Revoke access:** Invalidate user's access to your account.
- **Suspend:** Suspend user access.

If the invite hasn't been accepted yet, you'll see these options:

- **Resend invite:** Send the account invitation email to a user whose invite status is pending.
- **Cancel invite:** Rescind the account invitation previously sent to a user.

## Regularly audit users

A routine audit of users in your Cordial account will help you stay aware of user access and permission.

Remember to revoke access for former employees and contractors.