# How can we help?

## Overview

Cordial offers in-depth reporting and analytics for messages, real-time customer activities, and behavioral trends for your audiences. This article provides an overview of these powerful features.

## Cordial Dashboard

When you log into Cordial, the main dashboard presents an overview of your contacts, message sending metrics, and a breakdown of KPIs by channel.

## Message Reports

Message Reports provide data about sent messages, giving you insight on performance as well as easy access to each message. Navigate to **Analytics > Message Reports** to get started.

## Audience Trends dashboard

The Audience Trends dashboard displays behavior for one or more audiences over a set time period, giving you insight on patterns in customer behavior. Click the **Audience Trends** panel on the main dashboard to get started.

## Audience Trends Reports

The Audience Trends Reports page shows audience activities over time, helping you compare behavior across audiences and providing actionable insight about your customers. Navigate to **Analytics > Audience Trends Reports** to get started.

## Event Data Reports

The Event Data Reports page provides a log of all customer behavior events, including access to the event JSON and message where the event occurred. Navigate to **Analytics > Event Data Report** to get started.

## Event Dashboards

Event Dashboards visualize customer event behavior so you can quickly identify patterns. Navigate to **Analytics > Event Dashboards** to get started.

## Identity+

Identity+ helps match anonymous site behavior to known contacts. Contact your CSM to enable Identity+ in your account.