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Overview

Cordial's AI-powered SMS copy and experiments generator is designed to streamline the process of creating personalized messaging and boost campaign performance. The model is trained on your past SMS performance data alongside email subject line data, integrates brand identity for more accurate tone, style, and personalization, and ensures SMS messages reflect brand-specific voice patterns and high-performing SMS characteristics.

You can also generate entire experiments using the SMS Generator, simplifying advanced personalization efforts into an easy process. This tool eliminates manual effort, reduces guesswork, and enables you to send smarter, more impactful messages—faster. It’s designed to free up time, optimize workflows, and deliver results.

Benefits

• Adopts your brand voice: The SMS Generator writes messages that stay true to the tone and style your customers have come to know, automatically inserting your brand name at the beginning of each message.
• Optimizes performance: It analyzes what works best for different message types and applies those insights automatically, generating messages that are 160 characters or less.
• Automates personalization and Smarty: The SMS Generator can include details like customer first names or automatically wrap a URL in Cordial's SMS link shortener script.
• Speeds up experimentation: The model creates A/B test variants in one step, making batch SMS testing effortless.
• Responds to both drafts and prompts: You can enter draft content and get revision ideas or simply say something like, Promote an upcoming 20% off sale on all summer items— and the model will provide bespoke content to get you going.

Generate on-brand messages

You can generate on-brand messages by entering a draft or prompt.

1. To create a new SMS message, navigate to Messages > Create New Message.

2. Under Channels, select SMS.

3. Click Edit in the Message Content pane.

4. Enter a prompt or message draft in the text field and click Generate Content. Alternatively, you can click Generate Content before entering a prompt.

5. From the Generate Content pane, enter a prompt if you haven't done so. Click Use Content to load the content into your message.

Generate on-brand experiments

Enter a draft of your content or general prompt to get five personalized, on-brand experiment variations that you can use or modify as needed.

1. In the Message Content pane, click the Experiment toggle so it's On.

2. Enter a prompt for your experiment and click the ↑ to generate on-brand variants.

3. The SMS Generator will create five experiment variants that you can use, modify, or delete as desired.